B&B Pet Stop STORE POLICIES

Return Policy

Any item (EXCLUDING LIVESTOCK) may be returned within 30 days of purchase.

  • Items must be NEW, UNUSED, and in ORIGINAL PACKAGING.
  • WITH RECIEPT:  Refund in form of original payment method.
  • WITHOUT RECEIPT:  Store credit for the last promotional price of the item.
  • No returns on clearance or seasonal items.

Payment Methods

  • We DO NOT accept checks.
  • We accept Cash, Visa, Mastercard, Discover + American Express
  • B&B Pet Stop GIFT CARDS – our gift cards NEVER expire and never lose value.

Animal & Fish Guarantee

14 DAY 50/50 GUARANTEE
No matter what happens, WE take half the responsibility and YOU take half the responsibility
Bring the pet* (and receipt) back within 14 DAYS and get STORE CREDIT for HALF THE PURCHASE PRICE.
* For FISH – bring a sample of aquarium water in a separate container.


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